Gas.
Wed, Feb 10, 2016 12:41 pm
Billy L (billylowe310@aol.com)
To:Merline Martinez Details Slideshow
Merline. This is the THIRD time the gas company has been out.
Armando replaces hot water heater on feb 5 and due to leaks once again they can not turn my gas back on.
I will be invoicing you $100 per day for EACH DAY since January 9 when I first notified you about all of this.
Please see the attached notes from gas company. This is a hazardous issue and needs to be corrected for all of our safety
Billy Lowe
310-430-4045
Re: Repairs in Unit
Mon, Feb 29, 2016 12:05 pm
BL PROF (billylowe310@aol.com)
To:Merline Martinez Details
Sure. Permission all good.
Per your request I availed last Thursday for the delivery with Armando and that didn't happen. I stayed home Friday too anticipating delivery.
Let's do tomorrow (Tuesday March 1) and then I have to schedule gas to turn on stove.
Thanks.
Sent from my iPhone
On Feb 29, 2016, at 11:55 AM, Merline Martinez <MMartinez@eglproperties.com> wrote:
Hi Billy
We would like to deliver the stove today or no later than tomorrow. We do not have a time frame exactly, because it is being delivered by Lowe's Home Improvement (The company) and they do not give you an exact time. Everything is on call with them.
I will keep you updated once the delivery guys are on route. Meanwhile, we just need permission to enter your unit becuase we cant leave the stove sitting outside. Im afraid it will be stolen.
Please advise.
Best Regards,
Merline Martinez
Property Supervisor
EGL Properties, Inc
1543 Pontius Ave.
Re: Merline.
Thu, Jan 28, 2016 10:23 pm
Billy L (billylowe310@aol.com)
To:Merline Martinez Details
Merline. I will be here but have a VERY busy day. The closer to 9 the better.
Again it's the hot water heater.
Sent from my iPhone
> On Jan 28, 2016, at 7:11 PM, Merline Martinez <MMartinez@eglproperties.com> wrote:
>
> Hi Billy
> Armando will be there tomorrow on Thursday, any time between 9am-12pm
>
> He will look at the heater as a priority and then he will check on items in unit but wont fix inside yet. He will return some other time to fix inside. In regards to the heater, please note should it need replacement for a new one that will take an extra day to order the heater and have it delivered to the property.
>
> Can you please ensure someone is home tomorrow? Please advise.
>
> Best Regards,
> Merline Martinez
> Property Supervisor
> EGL Properties, Inc
> 1543 Pontius Ave.
> Los Angeles, CA 90025
> (310) 481-0922 ext. 240, office
> (310) 493-8710, direct number
> (310) 943-3185, direct fax
> www.eglproperties.com
> BRE # 01778883
Re: Hot water
Wed, Jan 13, 2016 11:58 pm
Billy L (billylowe310@aol.com)
To:Merline Martinez Details
Hey there Merline
Thank you so much for all of your support,,, lots of new things have emerged as the gas in the building is a treacherous issue. I have been without warm water for 20 days or more and we have to talk about this.
Sent from my iPhone
On Jan 11, 2016, at 10:31 AM, Merline Martinez <MMartinez@eglproperties.com> wrote:
I understand...I will do my best to help you Billy!
Best Regards,
Merline Martinez
Property Supervisor
EGL Properties, Inc
Billy lowe (billylowe310@aol.com)
To:Merline Martinez Details
I can only be here Mondays and Tuesdays.
I work in westlake village Wednesday thru Saturday.
Sent from my iPhone
> On Mar 18, 2015, at 7:14 PM, Merline Martinez <MMartinez@eglproperties.com> wrote:
>
> Hi Billy,
> I just spoke to Armando and told him he cant make false promises and not fulfill his duties and appointment with tenants.
>
> He has told me he will be in your unit this Friday, March 20 between 9-10am. This is an urgent repair and that's the earliest he can be there.
>
> Please confirm and ensure someone is home.
>
> Best Regards,
> Merline Martinez
> Property Supervisor
> EGL Properties, Inc
> 1543 Pontius Ave.
> Los Angeles, CA 90025
> (310) 481-0922 ext. 240, office
> (310) 493-8710, direct number
> (310) 943-3185, direct fax
> www.eglproperties.com
> BRE # 01778883
>
> <image001.png>
>
On Mar 18, 2015, at 6:29 PM, Merline Martinez <MMartinez@eglproperties.com> wrote:
>
> Hi Billy,
> I will talk to Armando today to fix asap.
>
> I had already told him about this....not sure what happened with him.
>
> Also, I will be doing unit inspections in all units on March 25 from 11-1pm
>
>
> Best Regards,
> Merline Martinez
> Property Supervisor
> EGL Properties, Inc
> 1543 Pontius Ave.
> Los Angeles, CA 90025
> (310) 481-0922 ext. 240, office
> (310) 493-8710, direct number
> (310) 943-3185, direct fax
> www.eglproperties.com
> BRE # 01778883
>
> <image001.png>
> We value your feedback, let us know how we are doing
>
>
> ________________________________________
> From: Billy lowe [billylowe310@aol.com]
> Sent: Wednesday, March 18, 2015 4:42 PM
> To: Merline Martinez
> Subject: Merline
>
> As I have expressed over and over,,,, my sinks sill do not work!!
>
> There is mold in the bathroom
>
> I'm reporting this all to the health department.
>
>
>
Wed, Feb 10, 2016 3:14 pm
Merline Martinez (MMartinez@eglproperties.com)
To:you Details
Armando may be there today or tomorrow to fix it. Once houseline is fixed, he will let me know so we can contact the gas company.
Best Regards,
Merline Martinez
Property Supervisor
EGL Properties, Inc
1543 Pontius Ave.
Los Angeles, CA 90025
(310) 481-0922 ext. 240, office
(310) 493-8710, direct number
(310) 943-3185, direct fax
www.eglproperties.com
BRE # 01778883
<image001.png>
We value your feedback, let us know how we are doing
________________________________________
From: Billy L [billylowe310@aol.com]
Sent: Wednesday, February 10, 2016 2:36 PM
To: Merline Martinez
Subject: Re: Gas.
Note said leaks on house line and my heater.
Sent from my iPhone
> On Feb 10, 2016, at 2:29 PM, Merline Martinez <MMartinez@eglproperties.com> wrote:
>
> Hi Billy
> I have sent Armando to the property to look at the noted the gas company has left in the heater.
>
> You will receive a rental credit for the days you have been without gas, in addition, I gave you a rental credit of all your late fees and nsf fees which is well over $1000. however, you have not paid rent since Dec and you need to make a rent payment. If not, Owners have requested that I give them your file and they will remit it to their attorney.
>
> You must make a good faith payment of at least 2 months and bring your acct close to current.
>
> Meanwhile, once the heater is up and running, I will then calculate your credit amount.
>
> Best Regards,
> Merline Martinez
> Property Supervisor
> EGL Properties, Inc
> 1543 Pontius Ave.
> Los Angeles, CA 90025
> (310) 481-0922 ext. 240, office
> (310) 493-8710, direct number
> (310) 943-3185, direct fax
> www.eglproperties.com
> BRE # 01778883
>
> <image001.png>
> We value your feedback, let us know how we are doing
>
>
> ________________________________________
> From: Billy L [billylowe310@aol.com]
> Sent: Wednesday, February 10, 2016 12:41 PM
> To: Merline Martinez
> Subject: Gas.
>
> Merline. This is the THIRD time the gas company has been out.
>
> Armando replaces hot water heater on feb 5 and due to leaks once again they can not turn my gas back on.
>
> I will be invoicing you $100 per day for EACH DAY since January 9 when I first notified you about all of this.
>
> Please see the attached notes from gas company. This is a hazardous issue and needs to be corrected for all of our safety
>
> Billy Lowe
> 310-430-4045
BillyLowe310 (billylowe310@aol.com)
To:Merline Martinez + 3 more Details
No problem Merline thank you very much
Sent from my iPhone
On Jan 10, 2019, at 2:51 PM, Merline Martinez <MMartinez@eglproperties.com> wrote:
Hi Billy-
Claudia had to leave to another inspection so she could not return to deliver the sprays you requested. We can deliver them on another day. Normally we dont do this for tenants, as this is why Owners have pest control services for the properties and whenever tenants report spiders, ants, roaches, fleas, rodents, etc we send pest control services to treat and spray the units, but we will make an exception for you.
On another note, when Claudia left this afternoon she left the technician, Martin, working in the unit. He finished the weather proofing on the door but says you did not allow him to seal the cracks in the interior of the unit. I dont understand why you did this, when I mentioned to you we needed to get this done in order to comply.
Martin (the maintenance technician) went to Home Depot to buy all the equipment he needed in order to make this happen and was aware he was to cover up all necessary areas and clean up when finished. This is what they do for a living, so they are aware what areas need proper coverage. Please let me know why you did not let him complete the work?
Lastly, the heating vendor says he will be coming back to install a New heater. they took down the dimensions and type of heater that is needed. We will call you back to let you know when they will do the installation. Also, they may not seal the walls after installation right away as we will need a permit that all is clear from the City Building and Safety dept. This requires an inspection from the City inspector.
I will await for your response. Its important you allow the workers to do the work. I know its a burden to have people come in and out, but this is the only way we can have the repairs done.
Best Regards,
Merline Martinez
Property Supervisor
EGL Properties, Inc
1543 Pontius Ave.
Los Angeles, CA 90025
(310) 481-0922 ext. 240, office
(310) 493-8710, direct number
(310) 943-3185, direct fax
www.eglproperties.com
BRE # 01778883
<image001.png>
We value your feedback, let us know how we are doing
Sent from my iPhone
On Nov 1, 2018, at 11:59 AM, Merline Martinez <MMartinez@eglproperties.com> wrote:
Hi Billy,
Thank you for your email. I can see Toya is already working into this and she will get back to you right away with an update.
As for phone service, Toya is right. I apologize your could not get a hold of us. We have an IT team working on finalizing the switch process and our cell phone will be up and running soon.
Best Regards,
Merline Martinez
Property Supervisor
EGL Properties, Inc
1543 Pontius Ave.
Los Angeles, CA 90025
(310) 481-0922 ext. 240, office
(310) 493-8710, direct number
(310) 943-3185, direct fax
www.eglproperties.com
BRE # 01778883
<image001.png>
We value your feedback, let us know how we are doing
From: BillyLowe310 <billylowe310@aol.com>
Sent: Thursday, November 1, 2018 11:31:31 AM
To: Merline Martinez
Cc: Toya Gray; Kimberly Chavez
Subject: Re: Request
Hello Toya I hope you’re doing OK and I hope Merline is OK her phone number is disconnected unless I’m blocked but watching people really really saddens me because we don’t throw people away and it’s one of the biggest things that I have a hard time with.
Armando didn’t come out all done not when requested by the county And the flea infestation person canceled at the last minute so I am here if there’s a communication piece to be had but I can’t know what I don’t know
Thank you
Merline Martinez (MMartinez@eglproperties.com)
To:you + 2 more Details
Hi Billy, no need to apologize. It's not your fault I just want to make sure you could taken care of on the timely manner and I didn't want you to think that the messages are being ignored. I will be free later on this evening if you need me to step in.
Sent from my Verizon LG Smartphone
------ Original message------
From: BillyLowe310
Date: Fri, Oct 26, 2018 3:26 PM
To: Toya Gray;
Cc: Merline Martinez;Kimberly Chavez;
Subject:Re: Request
Hi Merline I am sorry you feel I call you daily and I apologize if it has been a burden. I’ll do my best to work with whatever is new or whatever is so that you feel you can focus.
I’m trying to figure out where things are with me and for me as we enter year end and the holidays.
To Marlenes point I’m willing to do whatever “repairs “and I’m just physically trying to get better right now
I hope you have a good weekend both of you
Sent from my iPhone
On Oct 26, 2018, at 1:44 PM, Toya Gray <TGray@eglproperties.com> wrote:
Hi Merline,
Billy & I have spoken and the owner's worker Armando has been in contact w/ Billy in regards to the clogged kitchen sink. The maintenance dept. has confirmed.
Hi Billy,
Have you spoken w/ Armando? Per the maintenance dept. you guys have a scheduled appointment. Also, please only contact me in regards to the property. I haven't received any calls from you since the unit inspection held w/ you on October 12th.
Best regards,
Toya Gray
Property Supervisor
EGL Properties, Inc.
1543 Pontius Ave.
Los Angeles, CA 90025
(310) 420-9904 cell
(310) 481-0922 office
Website: www.eglproperties.com
BRE#:01187406
------ Original message------
From: Merline Martinez
Date: Fri, Oct 26, 2018 1:20 PM
To: BillyLowe310;Kimberly Chavez;Toya Gray;
Cc:
Subject:Re: Request
Hi Toya
I am extremely busy, primarily because I am trying to catch up since I got back from vacation.
The tenant Stephen and Billy call me daily and text me. I was hoping you can attend to their needs. The Owner is open to doing repairs,,, Armando does almost everything but sometimes you'll need to step in and arrange appointments.
Please call the tenants. If you need me to step in, let me know and I will make some time this afternoon
Best Regards,
Merline Martinez
Property Supervisor
EGL Properties, Inc
1543 Pontius Ave.
Los Angeles, CA 90025
(310) 481-0922 ext. 240, office
(310) 493-8710, direct number
(310) 943-3185, direct fax
www.eglproperties.com
BRE # 01778883
<image001.png>
We value your feedback, let us know how we are doing
From: BillyLowe310 <billylowe310@aol.com>
Sent: Thursday, October 25, 2018 5:08:11 PM
To: Kimberly Chavez; Merline Martinez
Subject: Request
I would like to speak with you whenever you have time to give me a call thank you
Sent from my iPhone
